Support

We read every message.

Have a question, hit a snag, or want to tell us something? The fastest way to reach us is email, and a real person will get back to you.

Email the Call Bear team

support@call-bear.com — we aim to reply within one to two business days. Letting us know your device and what you were doing helps us help you faster.

Email support

Getting started

Setting up your Call Bear

Pick a name, voice, and personality, then verify your phone number to bring your line to life. You can adjust any of it later.

Staying in control

You choose how your Call Bear answers, what it's allowed to do, and what it keeps. You can change or reverse those choices whenever you like.

Pausing your line

Not taking calls right now? You can pause your Call Bear at any time and turn it back on when you're ready.

Privacy controls

Transcripts and recordings are off by default. Turn them on or off in the app — see the Privacy Policy for how your data is handled.

What happens on a call

Your Call Bear answers as your assistant and identifies itself as an AI. It follows the rules you set, can take a message for you, and — if you turn on forwarding — can ring your phone. If you've enabled recording or transcription, it lets the caller know and asks first.

Billing

You manage your Call Bear subscription right in the app. To change your plan or payment method, use the billing options in the app, or email us. See our Terms of Service for plan and billing details.

Managing your account

You can delete your account and its data at any time from within the app. Here's exactly what that removes and a couple of things to know first: deleting your account.

Still need us?

Email support@call-bear.com and we'll take care of you.